Yeastar S50 – VoIP PBX Phone System for Small to Medium Businesses

Product Overview:
The Yeastar S50 VoIP PBX is a robust, scalable phone system designed for small to medium businesses. It combines advanced communication features, seamless integration capabilities, and expandable connectivity options, supporting up to 50 users and 25 concurrent calls.

Key Specifications

1. User & Call Capacity:
   • Max Users: 50
   • Max Concurrent Calls: 25
   • Max Conference Attendees: 25
   • Max Call Center Agents: 10
2. Modular Design & Expandability:
   • Expansion Slots: 4 slots for flexible module configuration.
   • Analog, BRI, and GSM/3G/4G Connectivity Options: Supports combinations like up to 8 FXS/FXO ports, 4 BRI ports, and up to 4 GSM/3G/4G channels, ensuring connectivity for diverse telephony needs.
   • LAN/WAN Ports: Dual 10/100 Mbps ports for high-speed networking.
3. VoIP Protocol Support:
   • SIP and IAX2 Protocols: Ensures broad compatibility with IP phones, softphones, and SIP trunking providers.
4. Audio & Video Codec Support:
   • Audio Codecs: G.711a/u, G.722 (HD audio), G.726, G.729, GSM, iLBC, Speex for high-quality voice communications.
   • Video Codecs: H.263, H.263+, H.264 for video calling and conferencing.
5. Advanced Call Handling Features:
   • IVR (Interactive Voice Response), Call Queues, Ring Groups, Call Forwarding, Call Transfer, Call Waiting, Call Recording, and Voicemail-to-Email.
   • Blacklist and Call Filtering for spam prevention.
   • Paging and Intercom functionalities for in-office communication.
6. Unified Communication with Linkus UC Softphone:
   • Offers mobile integration, allowing calls and messaging on mobile devices or desktops, supporting remote work and in-office flexibility.
7. Enhanced Business Productivity Features:
   • Integrated Call Center Capabilities: Supports up to 10 call center agents with queue management.
   • CRM Integration: Seamlessly integrates with popular CRM systems for enhanced productivity and customer service.
   • Auto-Provisioning for IP Phones: Simplifies the setup and configuration process for compatible IP phones, saving time and reducing technical complexity.
8. Remote Management and Monitoring:
   • Yeastar Remote Management: Enables real-time remote monitoring, diagnostics, and alerts for proactive system management.
9. Robust Security Features:
   • TLS and SRTP Encryption for secure SIP and RTP signaling.
   • Firewall, IP Blacklist, and DDOS Protection to safeguard against unauthorized access and attacks.
   • Automatic Alerts for potential security threats or abnormal activities.
10. Management Interface:
    • Web-Based Interface: Intuitive, browser-based control panel for simplified configuration and ongoing management.
    • Role-Based Access Control: Allows controlled access for multiple users with varying permission levels.
11. Power Supply:
    • Input: 12V DC, 1A power adapter.
    • Power Consumption: < 5W, for energy-efficient and cost-effective operation.

Physical & Environmental Specifications

• Dimensions: 160 x 160 x 30 mm (6.3 x 6.3 x 1.2 inches)
• Weight: 0.42 kg (0.93 lbs)
• Operating Temperature: 0°C to 40°C (32°F to 104°F)
• Humidity: 10–90% non-condensing

Certifications and Compliance

• CE, FCC, RoHS certified, adhering to safety and environmental standards.

Applications

The Yeastar S50 is suitable for various business settings, including:

• Small to medium-sized offices requiring scalable telephony solutions.
• Businesses with remote or mobile workers needing mobile integration.
• Small call centers requiring advanced call handling and queue management.

Frequently Asked Questions (FAQs)

1. What is the Yeastar S50 PBX, and who is it suitable for?
The Yeastar S50 is a VoIP PBX system designed for small to medium-sized businesses that need up to 50 users and 25 concurrent calls. It offers advanced telephony features, expandability, and security, making it ideal for growing companies that require scalable and reliable communication.

2. How many users and concurrent calls can the Yeastar S50 support?
The S50 supports up to 50 users and 25 concurrent calls, providing ample capacity for most small to medium-sized businesses.

3. What expansion options are available with the Yeastar S50?
The Yeastar S50 has 4 expansion slots, allowing for customized configurations with up to 8 analog (FXO/FXS) ports, 4 BRI ports, or 4 GSM/3G/4G channels. This modular setup ensures flexible connectivity based on specific business needs.

4. Can the S50 be used for remote work?
Yes, the Yeastar S50 supports Linkus UC Softphone, which enables mobile and desktop integration. This feature allows remote employees to make and receive business calls from their smartphones or computers as if they were in the office.

5. Does the Yeastar S50 support CRM integration?
Yes, the S50 is compatible with popular CRM systems, making it easy to log and track customer interactions directly from the PBX system. This can enhance customer service and streamline workflow.

6. What security features are built into the Yeastar S50?
The S50 includes TLS and SRTP encryption for secure SIP and RTP traffic, along with firewall protection, IP blacklisting, and DDOS protection. These features help keep calls and data secure from unauthorized access and threats.

7. How easy is it to set up and manage the Yeastar S50?
The Yeastar S50 offers a web-based management interface that is intuitive and easy to navigate, even for non-technical users. Auto-provisioning for compatible IP phones simplifies the setup process, making configuration and daily management straightforward.

8. What call handling features does the Yeastar S50 offer?
The S50 includes a wide range of call handling features such as IVR, call queues, call forwarding, call transfer, call waiting, call recording, and voicemail-to-email. It also supports paging, intercom, and blacklist features for efficient communication management.

9. Does the Yeastar S50 support video calling?
Yes, the S50 supports H.263, H.263+, and H.264 video codecs, enabling video calling and conferencing capabilities.

10. Can the S50 be managed remotely?
Yes, with Yeastar Remote Management, administrators can monitor and manage the S50 from a remote location. This includes diagnostics, alerts, and real-time monitoring, which enhances control and system reliability.

11. What are the power requirements for the Yeastar S50?
The S50 operates on a 12V DC, 1A power adapter with low power consumption of less than 5W, making it energy-efficient and cost-effective.

12. Is the Yeastar S50 suitable for call centers?
Yes, the S50 supports up to 10 call center agents and includes features like call queues and IVR, making it a suitable solution for small call centers or customer service departments.

13. Does Yeastar provide firmware updates for the S50?
Yes, Yeastar regularly releases firmware updates for performance improvements, security patches, and new features. These can be easily managed through the web interface.