Poly EncorePro HW720 Stereo Noise-Cancelling Headset with Quick Disconnect (8R707AA)

Poly EncorePro HW720 Stereo Headset (8R707AA) is a professional binaural wired headset designed for call centres, customer service departments, corporate offices and contact-intensive business environments. Part of the Poly EncorePro 700 Series, this headset combines high-quality stereo audio, a noise-cancelling microphone and an ergonomic lightweight design to deliver clear communication and comfortable everyday use. It features dual 28mm speakers, artificial leather ear cushions and an adjustable microphone boom that rotates up to 290 degrees for precise positioning and improved voice pickup. The integrated Quick Disconnect (QD) connector allows users to detach the headset quickly without removing the entire connection setup, providing flexibility when stepping away from a workstation. Poly SoundGuard acoustic protection technology helps protect users against sudden loud audio peaks by limiting sound levels to below 118 dBA. Weighing approximately 78g, the EncorePro HW720 is designed for extended use by customer service agents, telephone operators, helpdesk professionals and business communication teams. It connects to compatible computers and desk phones through a separately selected Poly Quick Disconnect adapter or audio processor. Buy the genuine Poly EncorePro HW720 Stereo Noise-Cancelling Headset 8R707AA in Kenya from Fedi Office Supplies at competitive prices.

Product Features

Binaural Stereo Design for Clear Communication

Poly EncorePro HW720 features a two-ear stereo design that helps users concentrate on conversations while reducing distractions from surrounding office noise. It is particularly suitable for busy contact centres and professional communication environments.

Noise-Cancelling Microphone for Clear Voice Transmission

The integrated noise-cancelling boom microphone helps minimise unwanted background noise, supporting clearer conversations between customer service agents and callers. Its design is suitable for busy offices and call centres where multiple people may be speaking simultaneously.

Adjustable 290-Degree Rotating Microphone Boom

The microphone boom rotates up to 290 degrees, allowing users to adjust its position for comfortable and effective voice pickup. Its adjustable length of approximately 120mm to 145mm provides additional flexibility when positioning the microphone.

Quick Disconnect Technology

The Poly Quick Disconnect connector allows users to disconnect the headset quickly without unplugging the entire telephone or computer connection setup. This is particularly useful for call centre agents who need to step away from their workstations during shifts.

The QD connection also supports compatibility with suitable Poly audio processors, USB adapters and desk phone connection cables.

28mm Speakers for Professional Audio

The headset features 28mm speakers designed to deliver clear audio for business conversations. Its speaker bandwidth of 150Hz to 6.8kHz is suited to professional voice communication.

Poly SoundGuard Acoustic Protection

SoundGuard technology helps protect users against sudden loud audio peaks by limiting sound exposure to below 118 dBA. This provides an additional level of hearing protection for professionals who spend extended periods handling telephone calls.

Lightweight Design for Extended Use

Weighing approximately 78g, the EncorePro HW720 has a lightweight construction designed to minimise wearing fatigue during extended working hours. Its slim design makes it suitable for call centre agents and customer support professionals.

Comfortable Artificial Leather Ear Cushions

The soft artificial leather ear cushions provide a comfortable fit around the ears while supporting everyday professional use.

Durable Professional Construction

The EncorePro 700 Series is designed for professional communication environments where headsets are used frequently. Its practical construction supports everyday use in call centres, offices and customer support departments.

Compatible with Computers and Desk Phones

HW720 supports connection to compatible computers and desk phones through appropriate Poly Quick Disconnect cables and audio processors. This makes it suitable for organisations using different business telephone systems and computer-based communication platforms.

Ideal for Call Centres and Customer Service Teams

With its noise-cancelling microphone, binaural stereo design, Quick Disconnect functionality and lightweight construction, the Poly HW720 is designed for environments where clear and consistent communication is essential.

Product Specifications

• Brand: Poly (HP Poly)
• Product Series: Poly EncorePro 700
• Model: EncorePro HW720
• Manufacturer Part Number: 8R707AA
• Product Type: Professional Stereo Business Headset
• Headset Design: Binaural (two-ear)
• Wearing Style: On-ear
• Connectivity: Wired Quick Disconnect (QD)
• Connector Type: Poly Quick Disconnect
• Colour: Black
• Speaker Size: 28mm
• Speaker Bandwidth: 150Hz to 6.8kHz
• Microphone Type: Noise-cancelling boom microphone
• Microphone Bandwidth: 100Hz to 6.8kHz
• Microphone Boom Rotation: 290 degrees
• Microphone Boom Length: 120mm to 145mm
• Cable Length: Approximately 890mm
• Ear Cushion Material: Artificial leather
• Acoustic Protection: Poly SoundGuard
• Acoustic Limiting: Below 118 dBA
• Compatible Devices: Computers and desk phones with suitable Poly QD connectivity
• Compatible Operating Systems: Windows 10, Windows 11 and macOS when used with a compatible computer connection adapter
• Product Weight: Approximately 78g
• Product Dimensions: 111 x 149 x 67mm
• Package Contents: Poly EncorePro HW720 headset
• Warranty: Poly standard one-year limited warranty

Important connectivity information: The 8R707AA is a Quick Disconnect headset, not a direct USB headset. A compatible Poly QD-to-USB adapter or desk phone connection cable is required to connect it to a computer or telephone system. The required adapter is not listed as included in the standard package.

Applications of Poly EncorePro HW720 Stereo Headset

Call Centres and Contact Centres

Poly HW720 is designed for busy call centre environments where agents require reliable audio communication. Its noise-cancelling microphone helps improve voice clarity while its binaural design supports concentration during customer interactions.

Customer Service and Helpdesk Operations

Suitable for customer support representatives, technical support agents and helpdesk teams handling telephone enquiries, troubleshooting and customer assistance.

Corporate Offices

Businesses can use the headset for telephone communication, internal customer support and professional communication through compatible desk phone systems.

Telephone-Based Business Operations

The Quick Disconnect functionality makes the headset suitable for organisations using compatible telephone systems that require agents to disconnect and reconnect quickly.

IT Support and Technical Assistance

IT departments can use the HW720 for telephone-based troubleshooting, remote technical support and communication with clients and colleagues.

Frequently Asked Questions About Poly EncorePro HW720

1. What is the Poly EncorePro HW720 used for?

Poly EncorePro HW720 is a professional stereo headset designed for call centres, customer service departments, telephone operations and corporate communication.

2. Does the Poly HW720 have a noise-cancelling microphone?

Yes. It features a noise-cancelling boom microphone that helps minimise background noise and improve voice clarity during conversations.

3. Does the Poly EncorePro HW720 support USB connectivity?

The HW720 uses a Quick Disconnect connector rather than a direct USB connection. To connect it to a computer, you need a compatible Poly QD-to-USB adapter or audio processor.

4. Can I connect the Poly HW720 to a desk phone?

Yes. It can connect to compatible desk phones using an appropriate Poly Quick Disconnect telephone cable or audio processor.

5. What is Quick Disconnect technology?

Quick Disconnect allows users to detach the headset from its connection cable or adapter without disconnecting the entire telephone or computer setup. It is particularly useful in call centres.

6. Does the Poly HW720 have stereo audio?

Yes. It features a binaural design with two 28mm speakers, providing stereo audio through both earcups.

7. Is the Poly EncorePro HW720 comfortable for extended use?

Yes. Its lightweight 78g construction, adjustable headband and artificial leather ear cushions are designed for comfortable professional use.

8. Does the Poly HW720 include hearing protection?

Yes. It incorporates Poly SoundGuard technology, which helps protect against sudden loud audio peaks by limiting sound levels to below 118 dBA.

9. What is the warranty period for the Poly EncorePro HW720?

The headset comes with a standard one-year Poly limited warranty, subject to the manufacturer’s warranty terms.

10. Where can I buy the Poly EncorePro HW720 in Kenya?

You can purchase the Poly EncorePro HW720 Stereo Headset (8R707AA) from Fedi Office Supplies in Nairobi, Kenya. Contact us for current pricing, availability and compatible connection accessories.

Fedi Office Supplies

• Location: Town House Building, along Kaunda Street, 6^th floor Room 606.
• Email: sales@fedi.co.ke
• Website: https://www.fedi.co.ke
• Contact: +254 114 158 465

Contact Fedi Office Supplies today for the latest Poly EncorePro HW720 headset price in Kenya and availability.